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Case Study #4 “Helping management to regain its rights”

Linking HR to organizational vision

Situation: In a small professional firm, an employee had been a positive contributor for over three years. Given her contribution, the partners had given her much leeway in flexibility in her hours, schedule, etc. Seemingly overnight her attitude changed, and they were now faced with significant legal liability and office morale issues.

Action: Dave helped the Managing Partner understand possible options to regain control of the situation. Once the Managing Partner determined an approach, Dave provided counsel on communication content (written and verbal) with each step in the agreed-upon approach. With each reaction by the employee, Dave supported the Managing Partner in continuing or modifying the plan.

Result: The employee resigned a few weeks after the program began. She filed for unemployment benefits, and was denied. The client firm had regained control of the situation, improved office morale, avoided unemployment and possible litigation costs.